Caring for Your Moemoe Bedding

Our bedding is made with beautiful natural fibres, and with a little care, your Moemoe products will continue to provide exceptional comfort for years to come.

Fresh Air & Sunshine

Natural fibres are best refreshed naturally. Whenever possible, air your Moemoe duvet or pillow outside in fresh air and sunshine.

Hanging your bedding in direct sunlight helps to naturally freshen and revive the fibres, while allowing moisture to evaporate.

For best results, give your duvet or pillow a good shake once it has been aired.

A Note About Natural Wool & Lanolin

We treat the wool used in our duvets as naturally as possible. Because of this, you may occasionally notice a subtle natural lanolin fragrance.

Lanolin is a natural oil found in wool, and some people are more sensitive to its fragrance than others. If you notice a lanolin smell when your duvet is new, simply hang it outside in direct sunlight for the day. The fragrance will naturally dissipate with airing.

Feather & Down Bedding

After airing your feather and down duvet or pillows in the sunshine, give them a gentle shake and fluff to help redistribute the filling and restore their natural loft and softness.

Avoid vigorous shaking, which can place unnecessary stress on the fabric and filling.

Spot Cleaning

For small marks or spills, we recommend spot cleaning rather than washing the entire product.

1. Gently hold the cotton casing away from the filling.

2. Dab the affected area with clean water and a gentle, non-chemical cleaner.

3. Avoid soaking the filling.

4. Dry the area thoroughly and immediately in direct sunlight or using a hairdryer on a gentle setting.

Always ensure the area is completely dry before using or storing your bedding.

Professional Cleaning

If your Moemoe duvet or pillow requires a deeper clean, we recommend using a reputable professional dry cleaner experienced in caring for natural-filled bedding.

Please check the care label on your individual product before arranging professional cleaning.

Storing Your Moemoe Bedding

When your bedding is not in use, store it in a breathable storage bag in a cool, dry and well-ventilated cupboard.

Avoid storing natural-filled bedding in plastic or airtight containers, as the fibres need to breathe.

Before using your duvet or pillows again, we recommend hanging them outside in full sunshine and fresh air to naturally refresh and revive the filling.

Love Your Bedding, Naturally

With regular airing, gentle care and proper storage, your Moemoe bedding will continue to feel fresh, comfortable and luxurious.

Natural bedding deserves natural care.

If you have any questions about caring for your Moemoe product, please contact us at moemoe@thegreenboutique.co.nz.

All online orders are dispatched Monday to Friday.

We aim to dispatch all orders (with the exception of custom orders) within one business day. Courier delivery is approximately 4-6 business days.  

What are the shipping costs?

New Zealand: Free shipping for all items.

Please allow extra days for delivery to rural addresses. 

NB: we do not ship to PO Boxes so please provide a physical address during checkout. 

Worldwide: Please contact us on sales@thegreenboutique.co.nz for a quote on freight.

International deliveries: For purchases outside of New Zealand you may be required to pay duty tax on your orders. We do not offer refunds if you refuse the package due to customs charges.    Please double check your shipping address is correct as we cannot be held responsible for orders that cannot be delivered due to incorrect delivery details. Any taxes, duty or other fees incurred on arrival will be the responsibility of the customer

Returns

We want you to love your purchase but understand that sometimes this is not the case.

Contact us at moemoe@thegreenboutique.co.nz to start the replacement process.  Moemoe will email you a form to complete and arrange a collection of the faulty product.  We will meet with our manufacturing team to assess the product. 

Please make sure your product is packaged in a box to avoid further damage.  Return your item with the completed form emailed to you to the following address;

TGB Dist, 4/22 Moselle Avenue, Henderson, Auckland 0612

Under NZ law, you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Our warranties do not cover; change of mind, incorrectly laundered items, items where the tags have been removed, damage caused by neglect or misuse or general wear and tear.

Please email sales@thegreenboutique.co.nz notifying us that you wish to return an item including the invoice number and the reason for returning it.  

Once we have received the returned products we will notify you by email of your exchange or refund entitlement.   

What is the best duvet for New Zealand weather?

The best duvet for New Zealand weather is a natural, breathable option that adapts to changing temperatures. A wool duvet inner NZ is ideal because it regulates body heat, keeping you warm in winter and cool in summer. This makes it suitable for year-round comfort across NZ’s variable climate.

Why choose a wool duvet inner in NZ?

A wool duvet inner NZ is a popular choice because wool is naturally breathable, moisture-wicking, and temperature-regulating. It helps create a comfortable sleep environment in all seasons and is also hypoallergenic, making it suitable for allergy-sensitive sleepers.

Is wool bedding good for allergies?

Yes, wool bedding is naturally hypoallergenic. It resists dust mites, mould, and mildew without chemical treatments. This makes hypoallergenic wool bedding a great choice for people who want a cleaner, healthier sleep environment.

What makes Moemoe bedding different?

Moemoe bedding is made in New Zealand using ethically sourced NZ wool and natural materials. Our products are designed as luxury bedding NZ options that are sustainable, breathable, and long-lasting, supporting better sleep naturally.

Is wool bedding suitable for all seasons?

Yes, wool bedding is one of the best options for all-season comfort. A wool duvet inner NZ naturally adjusts to body temperature, providing warmth in winter and breathability in summer. This makes it one of the best bedding for sleep NZ year-round.

How does wool help with temperature regulation?

Wool fibres naturally trap and release moisture while allowing airflow. This helps regulate body temperature throughout the night, preventing overheating and keeping you comfortable. This is why wool is widely used in breathable bedding NZ products.

Is wool bedding sustainable?

Yes, wool bedding is a sustainable choice. It is natural, renewable, biodegradable, and ethically sourced in New Zealand. Choosing natural bedding New Zealand supports environmentally responsible sleep solutions.

What GSM duvet should I choose in NZ?

In New Zealand, a 400–500gsm duvet is generally ideal for all seasons. It provides the right balance of warmth and breathability. Wool duvets perform well across GSM levels because they naturally regulate temperature.

Why is breathable bedding important?

Breathable bedding NZ helps prevent overheating, sweating, and moisture build-up during sleep. This creates a more comfortable and hygienic sleep environment, improving overall sleep quality.

How long does a wool duvet last?

A high-quality wool duvet can last many years with proper care. Moemoe products are designed for durability and come with a 3-year guarantee, making them a long-term investment in better sleep.

Custom made products

Moemoe is happy to provide a quote for a custom-made product.  Please send your request to moemoe@thegreenboutique.co.nz.